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Get2grips Advanced Motorcycle Training
Please read the following important terms and conditions before agreeing to complete our motorcycle training.


1.1 Who we are. We are Get2grips Advanced Motorcycle Training.

1.2 How to contact us. You can contact us by email –, or by telephone – 07484626516

2.1. How we will accept your booking.

Our acceptance of your booking will take place when we tell you that we are able to provide you with the training and the date(s) on which they will be provided, or, after you have completed an online booking form, at which point a contract will come into existence between you and us. A contract is not formed between us prior to this time, for example when you enquire about the training and the dates currently available.

2.2. If we cannot accept your booking. If we are unable to accept your booking, we will inform you of this. This is typically due to our training services being fully booked.


3.1. If you wish to make a change to the date(s) of the training please contact us. We will let you know if the change is possible. If we are able to accommodate the change, we may charge you for any additional costs which are incurred as a result of the change. We will not make any change before we have notified you of any additional costs and you have confirmed that you would like to make the change and are prepared to pay the additional costs.


4.1. Unless agreed otherwise we will only provide the services if you:

4.1.1. provide your own roadworthy motorcycle with appropriate insurance, MOT certificate and road tax;

4.1.2. have a valid, full current driving licence relevant to the motorcycle you are riding on for the coaching services.


5.1. When we will provide the training. We will supply the training to you on the date(s) set out in the booking or otherwise agreed between us.

5.2. We are not responsible for delays outside our control. If we have to delay or cancel the training as a result of something outside our control, for example poor weather conditions, then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay or cancellation. Provided we do this we will not be liable for the delay or cancellation caused by the event. If this happens, we may need to agree a different date(s) for the training.

5.3. Reasons we may delay the training. We may have to delay, cancel or reorganise the training to reflect changes in relevant law or regulatory requirements, or due to poor weather conditions.

5.4. Your rights if we delay the coaching/training services. We will always try to contact you in advance to tell you we will be delaying, cancelling or reorganising the training, unless the problem is urgent or an emergency. Where possible we will provide new date(s) for the training as soon as possible. You may be able to end the contract as a result of our delay.


6.1. Ending the contract because of something we have done or are going to do. If you are ending the contract for a reason set out at 6.1.1 to 6.1.3 below, the contract will end immediately and we will refund you in full for any training which have not been provided to you or have not been properly provided to you. The reasons are:

6.1.1. you are notified of an error or change to the price, description or terms of the training and you do not wish to proceed;

6.1.2. if we delay or advise we are going to delay the training; or

6.1.3. you have a legal right to end the contract because of something we have done wrong.

6.2. Exercising your right to change your mind. Where you have entered into this contract over the telephone or by email, you have a legal right to change your mind and receive a refund for the coaching services or events which have not been provided.

6.3. Ending the contract where we are not at fault and there is no right to change your mind. If you are ending the contract but we are not at fault and you have no right to change your mind, the contract will end immediately. You will receive a refund for the training which you have not received but we may deduct any reasonable costs we incur as a result of your ending the contract, for example the cost of travel to meet you. If you have not made an advance payment, we may deduct or charge you the costs we will incur as a result of your breaking the contract.


7.1. We may end the contract if you break it. We may end the contract at any time if:

7.1.1. you do not make any payment due to us in accordance with clause 9.3 below;

7.1.2. you do not provide us with information that is necessary for us to provide the training;
7.1.3. we do not think it is safe or legal for you to continue with the training; or

7.1.4. you do not comply with your obligations.

7.2 You must compensate us if you break the contract. If we end the contract in the situations set out in clause 7.1 above we will refund any money you have paid in advance for training we have not provided, but we may deduct or charge you the costs we will incur as a result of your breaking the contract.


8.1. Your legal rights. The Consumer Rights Act 2015 gives you certain legal rights, for example we must perform our obligations with reasonable skill and care. For detailed advice, please visit the Citizens Advice website ( or call 03454 040506.

8.2. How to tell us about problems. If you have any questions or complaints about the training, please contact us by emailing us at


9.1. Where to find the price for the training. The price of the training will be the price confirmed at the date of your booking. We take all reasonable care to ensure that the prices of the training advised to you are correct. If you believe we have charged you incorrectly please contact us promptly to let us know. 

9.2. When you must pay and how you must pay. You must pay in full either before the date of the training or on the date of training , but before any training is provided by us. You must pay via the following methods [ bank transfer, cheque, cash on the day or any other method agreed by us at the time of booking.


10.1. We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is obvious that it will happen.

10.2. We have no responsibility to you in some circumstances. We are not responsible to you for loss or damage which you suffer if it is as a result of you failing to comply with your obligations. 

10.3. We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to our obligations under this contract.  

10.4. We are not liable for business losses. We only supply the training for domestic and private use. If you use the training for any commercial or business purpose we will have no liability to you for any business losses including (amongst other things) any loss of profit, loss of business, business interruption, or loss of business opportunity.


11.1. How we will use your personal information. We will only use your personal information as set out in our Privacy Policy. You can find our Privacy Policy on our website.


12.1. Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms

12.2. If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

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